Privacy Policy
Key Privacy Points
Data We Collect
- Account information
- Usage analytics
- Cookie data
- Payment information
Your Rights
- Access your data
- Request deletion
- Opt-out of tracking
- Data portability
1. Introduction
At TidyStreams ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Please read this privacy policy carefully. If you disagree with its terms, please discontinue use of our services immediately.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, password)
- Profile information
- Payment details (processed securely by Stripe)
- Communication data (support tickets, feedback)
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- Device information (browser type, operating system)
- IP address and location data
- Usage data (pages visited, time spent)
- Performance and error data
2.3 Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website traffic (via Google Analytics)
- Improve user experience
- Maintain security
You can control cookie preferences through our cookie banner and browser settings.
2.4 YouTube library data
If you connect a YouTube account, TidyStreams stores:
- An encrypted OAuth refresh token (never shown in the app)
- Your YouTube channel id and channel title
- A cache of playlists you own, playlist memberships, and public video metadata (title, channel, duration, availability)
- Routing rules you create, Inbox item state, operation plans, audit events, and estimated API quota usage for changes you confirm
We use this data to find duplicates and overlaps locally, to file videos from TidyStreams Inbox into playlists you choose, to generate Watchlists (daily or weekly playlists) you preview, and to apply playlist changes you preview and confirm. We do not store Watch History, and we do not use Watch Later as an inbox.
Disconnect YouTube removes the refresh token and stops sync. Delete synchronized data removes the playlist cache, routing rules, and Watchlists from TidyStreams. Neither action changes playlists on YouTube itself, including the TidyStreams Inbox playlist or Watchlists TidyStreams created (those playlists stay on your YouTube account). Deleting your TidyStreams account removes remaining YouTube data and attempts to revoke the Google grant.
3. How We Use Your Information
3.1 Business Purposes
- Provide and maintain our services
- Process payments and transactions
- Send administrative information
- Provide customer support
- Prevent fraud and abuse
3.2 Analytics and Improvement
- Analyze usage patterns (via Google Analytics)
- Improve user experience
- Debug and optimize performance
- Develop new features
3.3 Communications
- Service updates and announcements
- Marketing communications (with consent)
- Respond to inquiries
- Security alerts
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We share data with trusted service providers:
- Payment processing (Stripe)
- Analytics (Google Analytics)
- Email services
- Cloud hosting providers
4.2 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal obligations
- Protect our rights and safety
- Respond to valid legal requests
5. Your Privacy Rights
5.1 Access and Control
Under the EU General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Object to processing
- Data portability
- Lodge a complaint with the Data Protection Commission (Ireland)
5.2 Cookie Preferences
You can manage your cookie preferences through:
- Our cookie consent banner
- Browser settings
- Google Analytics opt-out
- Do Not Track signals
5.3 Marketing Communications
You can opt-out of marketing communications by:
- Using unsubscribe links in our emails
- Adjusting communication preferences in your account
- Contacting our support team
6. Data Security
6.1 Security Measures
We implement security measures including:
- SSL/TLS encryption
- Secure data storage
- Access controls
- Regular security assessments
- Employee training
7. Children's Privacy
Our services are not intended for users under 18 years old. We do not knowingly collect information from children. If you believe we have collected information from a child under 18, please contact us immediately.
8. International Data Transfers
Your information may be transferred to:
- Servers located outside your country
- Third-party service providers in different jurisdictions
- Countries with different data protection standards
When we transfer personal data outside the European Economic Area, we rely on safeguards under the EU General Data Protection Regulation (GDPR), including:
- European Commission Standard Contractual Clauses
- Data processing agreements
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending an email notification for significant changes
11. Contact Us
Privacy Questions
Email us at support@tidystreams.com
Data Protection Contact
Email us at support@tidystreams.com
TidyStreams
Cork, Ireland